Process Improvement · Operational Excellence

We design the operations that grow your business.

OPEX Design Partners helps small and medium manufacturing and service companies run leaner, deliver better, and build the workforce that keeps it all running — through proven operational excellence methods, made practical.

  • 25+Years of consulting experience
  • 2Industries served: manufacturing & services
  • SMEFocused on small & medium companies

Ideas, engineered into results.

Every engagement starts with a conversation and ends with a process your team owns — measurable, repeatable, and built to last.

  • Diagnose what's really slowing you down
  • Redesign the process, not just the symptom
  • Train the people who run it every day

Built on disciplines that work

  • Lean
  • Six Sigma
  • Continuous Improvement
  • Process Design
  • Workforce Development
  • Operational Strategy
What We Do

Services built around how your operation actually runs

We don't drop a binder on your desk and leave. We design, implement, and hand over operations your team can sustain on its own.

Process Improvement

Map, measure, and redesign your core processes to remove waste, reduce variation, and shorten lead times — with results you can see on the floor and in the numbers.

  • Value-stream & process mapping
  • Root-cause analysis
  • Lead-time & cost reduction

Operational Excellence

Build a system — not a one-time fix. We put the structure, metrics, and daily-management habits in place so improvement becomes part of how your company operates.

  • Daily management & KPIs
  • Standard work & visual systems
  • Continuous-improvement culture

Workforce Development

Design and implement workforce strategies for operational areas — so the right people have the right skills, structure, and progression to keep your operation strong.

  • Skills & competency frameworks
  • Training & on-the-job development
  • Roles, structure & capability planning

Operational Strategy & Design

Align your operations with where the business is going. We help you design the operating model, capacity, and priorities that support sustainable growth.

  • Operating-model design
  • Capacity & flow planning
  • Improvement roadmaps
How We Work

A practical path from problem to lasting result

Operational excellence isn't a slogan — it's a sequence. Here's how we move your operation forward without disrupting what already works.

  1. 01

    Discover

    We listen and observe. Through interviews, data, and time on the floor, we understand how your operation truly works — and where value is being lost.

  2. 02

    Design

    We redesign the process and the workforce around it — practical, right-sized solutions tailored to a small or medium company's reality and resources.

  3. 03

    Implement

    We work alongside your team to put changes into practice, train the people involved, and prove the improvement with real metrics.

  4. 04

    Sustain

    We leave you with standards, habits, and capabilities your team owns — so the gains hold and improvement keeps compounding after we're gone.

Who We Serve

Focused on small and medium companies

Big-firm methods are often built for big-firm budgets. We bring the same operational-excellence discipline — Lean, Six Sigma, process design, workforce development — and make it practical and affordable for the companies that drive the real economy.

See if we're a fit

Manufacturing

Production flow, quality, throughput, and shop-floor capability for makers of all kinds.

Service Industry

Service delivery, back-office processes, and team performance for service-driven businesses.

LO Photo of Luis Olivares
25+ Years in consulting & industrial engineering
Leadership

Luis Olivares

Founder & CEO · Industrial Engineer

Luis Olivares is an industrial engineer with more than 25 years of experience in operational consulting, and a university professor of industrial engineering. He has spent his career helping organizations see their operations clearly, design better ways of working, and develop the people who run them.

That blend of hands-on consulting and teaching is what defines OPEX Design Partners: rigorous engineering thinking, explained in plain language, and implemented in a way your team can actually carry forward.

  • Professor of Industrial Engineering
  • 25+ years of operational consulting
  • Lean & Six Sigma practitioner
Why OPEX Design Partners

Consulting that leaves you stronger, not dependent

Engineer's rigor, human language

We use serious methodology, but we explain it simply — so your whole team understands the why, not just the what.

Right-sized for SMEs

Solutions scaled to your budget, your team, and your reality — never a corporate template forced onto a smaller company.

People at the center

Process and workforce go together. We design the operation and develop the people who keep it running.

Built to be sustained

Our goal is your independence. We transfer capability so improvements last long after the engagement ends.

Let's Talk

Tell us where your operation hurts

A short conversation is the best place to start. Send us a note about your company and the challenge you're facing, and we'll tell you honestly how we can help.